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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Keith Mccurry

June 1, 2023

5  out of  5 rating by Keith Mccurry
"Andrea was very helpful with our insurance needs. We’ve always had good experience dealing with this group."

B Reynolds

June 1, 2023

5  out of  5 rating by B Reynolds
"I highly recommend Lauren and her staff. I have been very impressed with their professionalism. I had a major issue with another agency that left me uninsured due to incompetence and lack of oversight. I had my policy transferred to Lauren's agency and within a day Lauren and Stephanie had it straightened out so we were fully insured again. Thank you for your diligence in straightening out the mess."

Jill Kelley

June 1, 2023

5  out of  5 rating by Jill Kelley
"Andrea and everyone that I have spoken with at the office is extremely nice. Andrea is very helpful and works hard to provide excellent service!"

Santana Clement

May 31, 2023

5  out of  5 rating by Santana Clement
"I have truly enjoyed my experience with Lauren and her staff. They have been so helpful with providing me with outstanding service and finding me the coverage that I need at an affordable rate. I wish I would have switched years ago! I highly recommend giving Lauren’s office a call to see how they can help others with their insurance coverages."

Melissa Parke

May 31, 2023

5  out of  5 rating by Melissa Parke
"Very helpful was able to help with all our insurance needs"

Colton Kelley

April 1, 2023

5  out of  5 rating by Colton Kelley
"Over the past year this office and its wonderful employees have been helpful and shown great customer service! When you call you are greeted by a very nice and helpful lady, Lauren, who directs you to either Mrs. Andrea, who is extremely helpful and kind, or Mrs. Stephanie, again who is extremely helpful and kind. I highly recommend this office to anyone who needs life insurance, auto insurance, renters insurance, disability insurance, or financial services! This is the place to go!"

Jimmy McWilliams

March 30, 2023

1  out of  5 rating by Jimmy McWilliams
"Had a claim and disagreement with the adjuster. When he looked at my roof said it was an excellent install job, said he normally doesn't see a roof done that well, he usually wonders how many beers they drank before or during the job but mine was great. The next day when going over the payment of the claim he said parts of it were not covered due to improper install. I don't see how it can be both excellent and improper at the same time. Called agent who wasn't in the office, so I told the person on the phone the issue and I would like to speak to the adjusters supervisor and to my agent. No call from either the rest of that day and still no call by 10:30 the next business day so I went to the office, agent not in and won't be till later in the afternoon. Told them I want to speak to the agent and I was going to start shopping for an attorney because you must give them 60 days notice of intent to sue and walked out (Monday). I guess because the amount is not large enough the lawyers never called back and still have not heard from my agent or the adjusters supervisor(Thursday). Realizing I am obviously on my own I had my roof repaired myself and am now shopping for a minimum of a new agent possibly new insurance company. This place was great roughly 7 years when I didn't need them but as soon as I do, I get nothing. To add insult to injury a few weeks before this they were calling me to try and get me to come in and sit down with the agent to get life insurance and retirement plan with them. I guess if you are spending more money they have time to talk to you but if you are not buying you are not important anymore."

Gina Smith

February 27, 2023

5  out of  5 rating by Gina Smith
"Lauren has always been so professional and prompt on question/answers. Great prices also"

Karrie LaCour

December 2, 2022

5  out of  5 rating by Karrie LaCour
"Andrea was so sweet and took the time to go everything for me."

Jay Boyles

November 30, 2022

5  out of  5 rating by Jay Boyles
"Stephanie always takes care of me. Fast friendly service"

Gwen Walden

July 29, 2022

5  out of  5 rating by Gwen Walden
"Great service and provided me with a more affordable policy."

Michael Malagarie

June 11, 2022

5  out of  5 rating by Michael Malagarie
"They are always helpful and polite! Everyone there that I have talked to has been wonderful! Highly recommend for you State Farm insurance needs!"

Darion Luster

April 4, 2022

5  out of  5 rating by Darion Luster
"Been doing business for about a year now, they are steadily decreasing the cost of our insurance and the experience has been fantastic. Highly recommend."

Gerhard Bladt

February 26, 2022

5  out of  5 rating by Gerhard Bladt
"Friendly Service feel very at ease at getting questions answered."

Angela West

December 20, 2021

5  out of  5 rating by Angela West
"Absolutely love everyone that is there, always so nice and answers any questions you may have! Have been using them for years and I doubt I will ever go anywhere else ☺️"

Heidi Northrop

December 11, 2021

5  out of  5 rating by Heidi Northrop
"I was shopping for home insurance during the purchase of a new house. I called several companies for quotes and State Farm was the best value for my dollar. On top of that, it was easy to reach a human being on the phone and they were over the top nice and super helpful. They also gave me important insights in regards to the area in which I was moving that I may not have figured out on my own. I’m thankful for their help, the customer service is the best I’ve experienced so far."

Ashley Castle

November 9, 2021

5  out of  5 rating by Ashley Castle
"Always a joy dealing with this location. Whenever I call and have questions or need to change anything Stephanie has been a major help and extremely prompt on getting it done."

Connie Wilson

November 5, 2021

5  out of  5 rating by Connie Wilson
"They are there to help in anyway they can.. Great service.."

Crystal Shafer

October 20, 2021

5  out of  5 rating by Crystal Shafer
"Lauren goes above and beyond for our community! We appreciate you!!!"

Noah Smith

September 29, 2021

5  out of  5 rating by Noah Smith
"Awesome business experience, professional, courteous and friendly!!"

Beverly Barnes

February 12, 2021

4  out of  5 rating by Beverly Barnes
"They seem to be trying to Please. I am still saving my opinion on the outcome?"

Retha West

January 29, 2021

5  out of  5 rating by Retha West
"Shannon was very nice and pleasant to deal with. They help me get the best insurance at the lowest price"

Elizabeth Williamson

January 29, 2021

5  out of  5 rating by Elizabeth Williamson
"Great customer service. Very professional and they were able to get us great car insurance and house insurance."

Belinda James

December 30, 2020

5  out of  5 rating by Belinda James
"Absolutely love Lauren and the staff there!! I deal with Shannon who is professional and always looks for the best insurance solutions for us. Shannon is pleasant and very responsive. I'm a happy customer now."

Kayla Bickford

December 23, 2020

5  out of  5 rating by Kayla Bickford
"Lauren and her staff are always extremely nice, professional and knowledgeable. They always answer any of my questions. Thank yall for always being so helpful!"